User qzhan054' s painful experience of using GamingZoneHost.

Netizen qzhan054 said:

I am a programmer, working in new york and Toronto. It is planned to set up a domestic VPS, with a small number of users, within 5 people, so that it is convenient for friends studying abroad to use the Internet as agents to return to China. I bought Unicom NAT VPS from cloudiplc and wanted to buy a telecom line, so I have been paying attention to the domestic VPS.

Around the end of September this year, I saw an advertisement of a newly established one-man Chinese merchant: GamingZoneHost on the "Leoon's blog" liyuans. com. His products are mainly domestic NAT VPS, and the advertisement claims to have "Zhenjiang Telecom NAT VPS with unlimited traffic". There is also a Telegram group of merchants in the advertisement, which should be written by the blogger. He kindly suggested that this merchant is a new merchant, so please try to pay monthly (thanks to the kind blogger here). I took a fancy to the feature of "unlimited traffic" at that time, so I bought the cheapest one on September 28th, Zhenjiang Telecom NAT VPS, which shared 10M bandwidth, and the initial installation fee was 5 yuan, and the monthly fee was 10 yuan. After buying, I also joined the TG group, so the story began.

When paying, merchants only support Alipay. At that time, I was a little puzzled, because we had been hanging out with lowendtalk and zhujiceping, as well as Qiu Shui Yi Bing's blog for a long time, and we all knew that if any merchant did not support Paypal but only supported Alipay, we should be careful. I thought about it at that time. Anyway, it's a monthly payment. If you run away, run away. Then I didn't expect that there was a problem with the QR code of Alipay set by the store, and I couldn't complete the payment. The error prompt seemed to be "Unable to connect to Alipay Gateway"; At that time, I was thinking, it seems that the other party is not professional enough. Is this the first time to operate the computer room? Put up with it.

Then I waited for a day before and after, and saw a group of friends in TG who were anxious to use the machine asking the merchant if they could pay with paypal. I saw that the merchants categorically said that they would not consider supporting Paypal, and said that they must set Alipay's QR code successfully. I was thinking, Alipay is Alipay. At that time, I saw a group of friends poking fun at the merchants and said, Hurry up and set up the QR code. I am still waiting for your company to go public and buy your stock. At that time, everyone's mood was also very high, but I began to worry a little. It seems that the merchants are not very experienced.

Waiting and waiting, finally solved the problem of payment. I can finally pay, happy! Then I got my VPS and found that the system OS template was blank. I thought it was my network problem, and then I saw that someone in TG group had the same thing as me. Then the merchant claimed that his side saw that all OS templates were ready, and then he was unfriendly to people who couldn't find the templates, feeling like they were idiots. Later, people constantly encountered this problem, and merchants began to investigate the reasons. I knew that my fears had come true. He really didn't have much experience. At this time, some people have begun to lose patience with the poor user experience and customer service, saying that they will give up the 15 yuan money and then quit the group.

Finally, after two days, the time came to October 1, and the template was solved. The system can be installed and reinstalled normally. I am relieved that I can finally use it. At this time, the merchant issued a notice to the effect that he apologized for the inconvenience caused by the template; At the same time, the charging start time is based on the online time of the machine, not the payment time; Finally, all customers will be given a free one-month usage time. I calculated that my end time was originally November 1st, and now it is December 1st. I also specially looked at a customer portal, and found that my expiration time in the system was still November 1st, and then reminded the merchant to modify it. The merchant also helped me to modify it, and everything went smoothly. I was quite happy at that time, a sincere businessman, not bad! I will recognize this store in the future!

Unfortunately, the reality is cruel. After several weeks of use, it is found that the quality of this line is unstable. Sometimes it can be downloaded at 1MB/s during the day, and sometimes it is too slow at night, less than 100KB/S, which is not as good as my cloudiplc Unicom VPS. There was no choice but to go back to cloudiplc. After a month of patience, I submitted a "Cancel" CancellatiON request in the merchant's system in early November, and the selected end time was "at the end of current billings cycle". I thought, I can use it on December 1 ST, and then transfer the data when it expires. The nightmare began.

I tried to SSH my VPS on November 11th, but I couldn't find it. Log in to customer portal, and I was surprised to find that my VPS has been deleted. After wondering, I submitted the ticket.